VIP2Phone Call Distributor is a system that routes incoming calls to a one or more call center destinations at the same time.
VIP2Phone Call Distributor handle large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons. The routing strategy is a rule-based set of instructions that tells the platform how many calls will be routed to each call center according to the capacity of agents in each destination.
CALL DISTRIBUTOR FEATURES
○ Distribute Large Volumes of Incoming Calls
○ Routing to Multiple Call Centers, Virtual PBX's or any destination
○ Possibility of Live Reception for High Volume Ad Campaigns
○ Routing Service in Real Time
○ Instant Activation
○ No contracts to sign
○ No hardware required
CALL DISTRIBUTOR BENEFITS
○ Remote Control of your Incoming Calls
○ Intelligent Routing based on the agent capacity
○ Overflow inbound campaigns to increase the sales
○ Perfect solution for inbound emergencies